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Tranquility is packed with useful features geared to help you streamline and improve your fenestration business.

Pricing and Payment Features

We then provide your trade customers with a secure portal to accurately quote and order your products online. Removing the need for order forms, brochures and faxes.

Price
Management

Set up and edit prices per component, slab, frame, etc and editable VAT rate.

Manage
Discounts

Multiple discount structure - finished product/product group/individual item.

Discount
Lines

Show Discount lines to clients.

User Management

User control with permissions granted to customer management, processing and admin.

Customer Management

Manage multiple users, delivery and invoice addresses.

Other Features

Custom Rules
and Warnings

Add rules to your designer to restrict certain combinations from being selected.

Online Payment
Gateway

Integration with your chosen payment gateway supplier to take payments online.

Discount
Lines

Show Discount lines to clients.

Processor
Dashboard

Filter orders, hold/cancelled/live statuses, "order as" your customer, search and process.

Delivery
Planning

Postcode driven delivery dates, lead time adjustment variables and manage closed dates.

Credit Control
and Restrictions

Disable customer accounts and restrict credit incase of payment issues.

Custom Upgrades

Vouchers

Manage voucher codes for customers that can be used at checkout.

Bespoke order forms

Integration of bespoke order forms for other products and email notifications to your processing team for these products.

Home Owner lead management system

Allow your admins to manage home owner enquiries from the retail designer and pass these directly to your trade customers using a postcode look up system. The system will notify trade customers they have received an official installer network lead from your retail door designer.

Single sign on

Development of a SSO feature to integrate with pre-existing login systems.

Retail designer

A version of the door designer to directly take orders or create leads geared towards targeting homeowners rather than trade customers.

Home visualiser

A home visualiser to show door designs on a customers home.

Content management system

Manage documents, news, marketing materials, image galleries and FAQ's.

KPI dashboard

Dashboard to view key statistics at a glance.

Issue reporting system

Allow your customers to report issues with specific orders via the system and allow your team to respond and resolve.

Edit and update orders

Allow your customers to edit previously submitted orders (within an agreed timeframe) as well as allow your processors to make edits to orders and delivery times before submitting new confirmations. Track and record your customers and your processors actions within the system.

XML export

Export orders as XML to production software.

Additional ranges; french, stable, fire doors

Add separate French, Stable and Fire Door Designers.

My Door Designer

A version of the door designer provided by The Glazing Vault for trade customers to place on their website or use for demo purposes which is geared towards homeowners.

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